Methodology
How we run transformation and coaching.
Whether we’re reshaping an operating model or coaching a team, we start by understanding your specific context and agreeing on a bold goal for the engagement. We then rethink and optimize the team’s way of working before running the workflow and measuring its impact over a number of cycles until it sticks.
- 01
Audit
Understand the specifics of each team.
We start by learning how each team works today. This includes how they plan, how they decide what to build, and how they judge whether it worked. Every team is different. We take that into account before proposing any solutions.
- 02
Envision
Come up with a bold, ambitious goal.
Together we set a clear, ambitious outcome worth reorganising around. The goal is key to have something concrete to measure at the end of the engagement. It also has to be bold to inspire teams.
- 03
Rethink
Challenge the current ways of working.
We question the rituals, roles, and metrics that are currently shaping the workflows. Some are structural and vital; others are just inherited from the past and hold the team back.
- 04
Optimize
Set up a new way of working.
We redesign the operating model or specific aspects of it like voice-of-the-customer, roadmaps, cadences, and measurements. We make sure the team is ready to execute.
- 05
Rollout
Put it into practice with the teams.
The new way of working goes live. We accompany the teams on real projects. We help them refine how well they can execute on the new way of working and ensure they deliver successful pilots.
- 06
Measure
Track the impact of the new workflow.
We consider the outcome from the engagement. We identify what worked and what could still be improved in future cycles. We ensure the team is ready to continue improving their workflows down the road.
Curious where your teams would start?
Most engagements begin with a short audit. Tell us about your teams and we’ll walk you through what that would look like.